The leaseholders of this small block got in touch with us, frustrated with their current block manager and high service charge. Their block of ten flats was incurring about £1500/year for each flat. The leaseholders just couldn’t understand why it was so expensive, and their agent produced complicated accounts that just confused matters.
We examined their circumstances for free and recommended a right to manage claim. Once we had completed the right to manage claim for them, the service charge bills reduced by over 30%, down to under £1000/year. We’re now carrying out long overdue improvements to the building but have still reduced the costs to the leaseholders.
Our building was neglected for years under our previous block manager. They charged us a fortune in service charge but hardly ever did any improvements to the building. Prime carried out a right to manage claim for us and since we moved to them our service charge is lower and the management is far better. We’re now having work done to the building and actually getting value for money from our service charge. We’re delighted that we chose Prime.