About Us

Prime are different to other managing agents. We only ever manage blocks for the leaseholders, and we only take instruction from flat owners. We don’t act for large corporate freehold companies, and we make sure that our leaseholders get good value for money from their service charge.


Stephen Wiles
Stephen Wiles
Founder, Managing Director
Prime Management was founded by Stephen, who started the company having become frustrated with the poor service and excessive costs from the managing agent of his own flat. Stephen found that there was little advice and guidance available for leaseholders who were unsatisfied with their current managing agents.
Stephen is determined that leaseholders should receive a better deal from their managing agents, and under his guidance Prime have helped numerous leaseholders achieve excellent quality flat management at far lower costs.Stephen has over ten years experience in flat management and passionately believes in putting the leaseholders in control of their block.

MAtthew Wiles
Matt Wiles
Operations Director
Matt takes care of the day to day running and maintenance of our blocks. He has over five years experience in this regard.
Louise Hebden
Operations Manager
For over 8 years, Louise has worked within the public sector managing the estate for the Metropolitan Police Service. Louise gained a wealth of experience and understanding within her role as Building Manager. Louise works hard to build client relationships and prides herself on providing an efficient and high level of customer service to both leaseholders and tenants. Louise takes care of the day to day running and maintenance of our blocks.
Steph Leslie
Accounts Director
Steph takes care of the financial records of the business, ensuring that each block’s accounts are correct and fully up to date. These records are available to the lessees at any time. Steph has four years experience in flat management.

Prime are based in Bromley, South London, and we manage blocks throughout London and the South East.

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